Health Plans

SHP refunds

Refunds for the Student Health Plan (SHP) are not available for Spring 2020. SHP provides a critical safety net to ensure that all students, regardless of location, have access to quality and affordable healthcare during the COVID-19 pandemic. 
Learn more here.
 

SHP and SHP+

Cornell offers two health plans developed specifically for Cornell students. Learn more by visiting the plan-specific pages below:

Plan coverage for COVID-19 testing / treatment

SHP/SHP+ is currently providing the following benefits for plan members who require testing and/or treatment for COVID-19.

Effective through 9/30/2020:

  • 100% coverage for COVID-19 diagnostic and antibody testing and the associated visit that accompanies that testing
  • 100% coverage at any in-network or out-of-network hospital for an inpatient admission for COVID-19
  • 100% coverage for any telehealth service inclusive of mental health and medical care

Questions? Please email studentbenefits@cornell.edu

Policy changes in response to the COVID-19 pandemic

The following notification requirements and concurrent reviews have been suspended until June 18:

  • preauthorization review for scheduled surgeries
  • notification for inpatient admission and emergency admissions
  • concurrent review for inpatient hospital services
  • retrospective reviews of inpatient hospital and emergency room admissions

Additionally, there is an increased timeframe for hospitals to submit an internal or external appeal to a maximum of 90 days, and claim submissions by medical providers may be greater than standard submission timeframes during this pandemic.

Please be aware of insurance scams

Cornell's student health plans are dedicated to the well-being and privacy of our insured persons. Please be mindful of any misrepresentation of our name or services. SHP is a Cornell student health plan only. SHP and Cornell University do not provide any other kind of insurance. 

In effort to protect your security, please stay informed of COVID-19 developments by visiting the official websites of the U.S. Centers for Disease Control and Prevention (CDC), the New York State Department of Health (NYSDOH), and the New York State Department of Financial Services (DFS) coronavirus section on their website. 

Additionally, the DFS has reported an increase in insurance scams due to the pandemic situation. Please visit the coronavirus-related scams section of the DFS website for information.