Contact

Eligibility Questions:

• Email studentbenefits@cornell.edu. Emails are answered 8am - 5:30pm every business day.
• Call 607-255-6363. Phone hours are 9am to 1pm and 2pm to 4:30pm every business day.
  • Our office is closed for lunch between 1pm and 2pm and will return any messages left.

Live Office Hours

• Every Wednesday from 12pm to 1pm on Zoom

Enrollment/Waiver Questions:

• Visit Gallagher Student Health or call 844-691-4005

Medical/Provider Questions:

• Visit Aetna Student Health or call 800-859-8475
• Problems accessing your medical ID card: Call Aetna Student Health at 800-859-8475

Prescription/Pharmacy Questions:

• Visit OptumRx or call 866-868-1677
• Problems accessing your pharmacy ID cards: Call OptumRX at 866-868-1677

Dental & Vision Questions:

• For Dental: Visit Metlife or call 800-282-8626
• For Vision: Visit VSP or call 800-400-4569