Health Insurance While Abroad
Traveling on Cornell-affiliated travel
Students with SHP coverage traveling on Cornell-affiliated travel have access to two separate plans while abroad, and it’s important to understand the difference between coverages.
Urgent and Emergent Health Treatment – Cornell’s accident, sickness, and emergency care insurance plan under Zurich is coordinated by International SOS to facilitate seamless emergency support for Cornell travelers. All assistance services and insurance benefits are initiated by calling International SOS at +1 215-942-8478 or via the ISOS Assistance App (reference 11BSCA827281). This policy does not cover preventative or routine care, or treatment of pre-existing conditions. Please see the Global Cornell Travel Insurance page for full details. All registered travelers on Cornell-related international travel are fully covered – at no cost to the traveler. You must register your Cornell-affiliated travel with Cornell's Travel Registry to qualify for international travel insurance.
Routine care and pre-existing conditions – Your SHP plan covers routine care (e.g., wellness, preventative care, physical exams, gynecological exams) as well as preventative care, non-emergency health insurance and substance abuse expenses, and more. You will have to pay for care in full at the time the service is provided, and then submit a claim for reimbursement. Be sure to receive an itemized bill and a receipt, including the date of service, diagnosis, and the dollar amount for the visit. You may then submit a claim for reimbursement to Aetna Student Health. For benefits covered by SHP, your cost-share will be at the In-Network provider rate (see your Summary of Benefits and Coverage and Certificate of Coverage for details). Prior authorizations are not needed to receive health care outside of the U.S. *For an accommodation for this PDF, please contact email@example.com.
Aetna will reimburse you for charges for covered benefits according to the participating provider care benefit level, minus any applicable co-payments, and will mail you a check directly.
To contact the Aetna Student Health Claims Administrators when you are outside of the United States, please call 617-218-8400 (collect calls are accepted).
During Personal or Recreational Travel Outside the U.S.
Students with SHP coverage traveling on personal or recreational travel outside the U.S. will be covered for routine care and pre-existing conditions, as outlined in #2 above. However, students should secure their own travel assistance plan to use for urgent and emergent medical and mental health needs; to find a doctor or health care facility; or for assistance with medical evacuations or guarantees of payment applicable to their travel location. Some travel assistance plans may offer primary coverage. Gallagher Student Health provides some options for travel assistance plans.