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Using Your Student Health Plan

Finding Participating Providers

When seeking medical or mental health care anywhere in the United States, you will usually pay less out-of-pocket by seeing an Aetna participating (or "in-network") provider / facility.

Click here to access Aetna’s Directory of Health Care Professionals.

SHP also provides coverage for non-participating providers, usually with a $400 plan year deductible and then a 30% co-insurance. See our summary of benefits for more information.

SHP is a PPO plan and you do not need a referral to see a provider. Some services however do require prior authorization. Please consult the Certificate of Coverage to learn which services require prior authorization. (For an accommodation for this PDF, please contact studentbenefits@cornell.edu.)

Please review the Certificate of Coverage prior to receiving services for details on your benefits and cost share obligation.  Covered benefits covered may be subject to cost-sharing (deductible, co-payment, or co-insurance).

Aetna App & Member Resources

Get more information about using SHP...

When Picking up Prescriptions

For Telemedicine Appointments

At Cornell Health in Ithaca

During Study Abroad

While Studying In Absentia

For COVID-19 Testing and Treatment

For Gym Reimbursement