Contact Information
Visit our About page to learn about our mission, values, and the services we provide.
Contact information
Eligibility Questions:
- SHP: Email studentbenefits@cornell.edu or call 607-255-6363
- SHP+ : Email shp-medicaid@cornell.edu
Enrollment/Waiver Questions:
- Visit Gallagher Student Health or call 844-691-4005
Medical/Provider Questions (SHP or SHP+):
- Visit Aetna Student Health (and select "Cornell University") or call 800-859-8475
- Problems accessing your medical ID card: Call Aetna Student Health at 800-859-8475
Prescription/Pharmacy Questions (SHP or SHP+):
- Visit OptumRx or call 866-868-1677
- Problems accessing your pharmacy ID cards: OptumRX pharmacy card: Call OptumRX at 866-868-1677
Dental Vision Questions
- For Vision: Visit VSP or call 800-400-4569
- For Dental: Visit Metlife. Phone information coming shortly.