Visit our About page to learn about our mission, values, and the services we provide.
As of September 14, 2020, Student Health Benefits’ customer service functions have been redeployed to support Cornell Health’s pandemic operations.
Please use the following contact information to assist with inquiries:
- Questions about your medical benefits (SHP or SHP+): Visit Aetna Student Health (and select "Cornell University") or call 800-859-8475
- Question about your pharmacy benefits: Visit OptumRx or call 866-868-1677
- Problems accessing your medical or pharmacy ID cards:
- Questions about SHP eligibility and enrollment: Email SHPemail@example.com
- Questions about SHP+ eligibility and enrollment: Email firstname.lastname@example.org
- Questions about SHP dependent enrollment: Call Gallagher Student Health at 844-691-4005
- Questions about your dental/vision benefits or ID card: Visit Ameritas, call 800-543-7784 ext. 82529, or email email@example.com
For all other questions – or if you were not able to get your needs met using the contact information above – please email Student Health Benefits at firstname.lastname@example.org.
Students Health Benefits
Student Health Benefits
Cornell Health (Level 4)
110 Ho Plaza
Ithaca, NY 14853
Monday through Friday
8:30 am – 5:00 pm
Visiting our office:
Our staff members are currently working remotely. Please use the contact information listed above if you need assistance.