Cancelling SHP

Cancelling your SHP coverage

To request a cancellation of your SHP coverage, please submit a “Termination of Coverage” application through Gallagher Student Health, the manager of Cornell's SHP enrollment process.

  1. Log in to Gallagher Student Health using your Cornell NetID and password.
  2. In "Account Details" under "Plan Summary," click the "Terminate Coverage" link.
  3. Complete the termination form, choosing your appropriate termination reason.
    • Some selections, like "alternate coverage," will prompt your to provide alternate insurance information.
    • Submit the form.

Responses are provided by Gallagher Student Health in 5 business days. Please monitor your email for additional communication from Gallagher, especially if you are canceling using alternate insurance (any alternate insurance must meet Cornell’s requirements).

See details below for:

Students changing their enrollment status

  • Students withdrawing from the university: Indicate the date of institutional knowledge* associated with your leave date when you submit your application. Your SHP coverage will end on the last day of the month during which your application is received and approved. No cancellation fee applies. See premium refund information below.
  • Students taking a leave of absence: Indicate the date of institutional knowledge* associated with your leave of absence date when you submit your application. Your SHP coverage will end on the last day of the month during which your application is received and approved. See premium refund information below.
  • Students entering the armed forces: Include documentation of your date of military entry and the date of institutional knowledge* associated with leave date when you submit your application. Your SHP coverage will end as of the date of your military entry. No cancellation fee applies. See premium refund information below.

*Date of institutional knowledge = the date on record with the university when the student initiates their change in status, or when university becomes aware of their change in status. 

Current full-time students

  • Full-time students may only cancel their SHP coverage if they can demonstrate that they have alternate insurance that meets Cornell’s requirements
  • Your SHP coverage will end on the last day of the month during which your application is received and approved. See premium refund information below.
  • A $150 cancellation fee applies for cancellation requests received after August 31. 
  • Students in Ithaca who cancel their SHP coverage will be responsible for the Student Health Fee.

Premium refunds

Once your SHP coverage is cancelled, you will receive a prorated premium refund for the unused months of your plan, reimbursed to your Bursar account. Please note:

  • No premium refunds will be made for months during which SHP is used (i.e. claims from any provider have been submitted and paid).
  • No premium refunds will be made for plans cancelled after April 30. 

Coverage for dependents 

Any dependents (spouse, partner, children) enrolled in SHP will have their plan coverage terminated effective with your plan coverage termination.

Students seeking to only cancel dependent coverage while retaining student coverage should contact Gallagher Student Health for a dependent cancellation form.

Questions?

Please contact us.