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Referrals

Referrals are not required by the Student Health Plan (SHP). However, students on the Ithaca campus can get the most out of their plan by using Cornell Health whenever possible or – if you need to see other providers – using a Participating Provider in the Ithaca community (or elsewhere).

Cornell Health offers a wide range of quality integrated services and is the primary care provider for SHP members. Ithaca students will have the lowest out-of-pocket cost if you receive your health care at Cornell Health (most services have only a $10 student visit copay).

If you need to see other providers in the Ithaca area:

  • The primary care providers at Cornell Health can assist you in locating and making referrals to Participating Providers in the Ithaca community. Many specialists require a referral before seeing you, making a visit to Cornell Health an important first step in getting the care you need. 
  • Cornell Health's staff members provide referral assistance for students as well as dependent spouses or domestic partners. Call 607 254-7409.
  • No referral is required by SHP for care outside Cornell Health. We do, however, encourage you to discuss your needs with a Cornell Health provider. Call 607 255-5155 (24/7) during business hours.

If you just joined SHP and have been receiving health care elsewhere, please contact Cornell Health to establish a relationship with a health care provider so you may begin receiving quality care on campus or a referral to a local specialist.

To receive care from a health care provider outside of Ithaca:  

You do not need a referral to see a participating provider from Aetna's Open Choice PPO network or to see a non-participating provider. Learn more at Care Outside of Ithaca.

You can locate a provider using Aetna Student Health’s DocFind Service. Be sure to include the zip code of the area where services will be received, and select Aetna Standard Open Choice PPO as the health plan type. Learn more.


Contact Information

Student Health Benefits
312 College Avenue, Suite A
Ithaca, NY 14850 [map]