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Care Outside of Ithaca

Cornell's Student Health Plan (SHP) is designed to provide health insurance coverage for you (and your dependents) whether you're on Cornell's Ithaca campus, in New York City or Geneva, studying abroad, traveling, or on a leave of absence.  

Refer to the main Student Health Plan (SHP) webpage for your certificate of coverage, plan overview, and more.

In the United States

Anywhere in the U.S. (including in New York City or Geneva), you can locate participating providers using the DocFind Service available on the Aetna Student Health website. Be sure to include the zip code of the area where services will be received, and select Aetna Standard Open Choice PPO as the health plan type. 

If you choose to see a provider outside of the Aetna network, benefits are available to you at the out-of-area participating provider care level. Learn more at Find a Physician.

Outside of the United States

SHP provides medical coverage when you are outside of the United States. All SHP benefits are available to you at the out-of-area participating provider care level. You are not required to pre-authorize care provided while out of the country prior to receiving it. 

In most cases, you will have to pay for care at the time the service is provided. You should make sure to receive an itemized bill and a receipt, including the date of service, diagnosis, and the dollar amount of for visit. You should then submit a claim for reimbursement to Aetna Student Health. SHP will reimburse you for charges for covered benefits according to the out-of-area participating provider care benefit level minus any applicable co-payments. 

To contact the Aetna Student Health Claims Administrators, Inc. when you are outside of the United States, please call (617) 218-8400 (collect calls are accepted).

Emergency Travel Assistance  

If you experience a medical emergency while traveling more than 100 miles from home or campus, you have access to a comprehensive group of emergency assistance services provided through SHP's worldwide medical assistance program.

Eligible participants have immediate access to doctors, hospitals, pharmacies, and other services when faced with an emergency while traveling. An on-call center can be reached 24 hours a day, 365 days a year to provide services. Learn more at Worldwide Medical Assistance.

 


Contact Information

Student Health Benefits
312 College Avenue, Suite A
Ithaca, NY 14850 [map]