Find a Physician
Providers in Ithaca
For Cornell students in Ithaca, and any adult dependents enrolled in SHP, Cornell Health is your primary care provider, and your first stop for health care. Learn more about Cornell Health's services.
Except in an emergency, begin at Cornell Health to receive the maximum benefit for services covered by SHP. Visit health.cornell.edu for more information, or call Cornell Health (24/7) at 607 255-5155.
Other providers in the Ithaca area:
> Use DocFind to find a participating provider
DocFind is offered through Aetna Student Health. Be sure to include the zip code of the area where services will be received, and select "Student Health Plans" as the health plan type.
Cornell Health staff can also help refer you to other providers in the community (although referrals are not necessary to use your SHP benefits). Call 607 255-5155 during business hours to reach a member of Cornell Health's Referrals team.
Child dependents enrolled in SHP: Cornell Health cannot serve as the primary care provider for dependents younger than 19 years of age. Parents should select a pediatrician from one of the following offices, who can then refer you to specialty care if needed:
- Buttermilk Falls Pediatrics (two locations)
1301 Trumansburg Road (607 272-6880) and
22 Arrowwood Drive (607 257-5500)
- Northeast Pediatrics
10 Graham Road (607 257-5958)
Providers elsewhere in the United States
Use the DocFind Service offered through Aetna Student Health to find a participating provider anywhere in the United States. Be sure to include the zip code of the area where services will be received, and select "Student Health Plans" as the health plan type.
Providers outside of the United States
SHP provides medical coverage when you are outside of the United States. All SHP benefits are available to you at the out-of-participating provider care level. You are not required to pre-authorize care provided while out of the country prior to receiving it.
In most cases, you will have to pay for care at the time the service is provided. You should make sure to receive an itemized bill and a receipt, including the date of service, diagnosis, and the dollar amount of for visit.
You should then submit a claim for reimbursement to Aetna Student Health. SHP will reimburse you for charges for covered benefits according to the out-of-area participating provider care benefit level minus any applicable co-payments.
To contact the Aetna Student Health Claims Administrators, Inc. when you are outside of the United States, please call (617) 218-8400 (collect calls are accepted).
Worldwide Medical Assistance